Support
Change to Your Participation
To enroll in the Arlington Community Electricity (ACE) program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals.
To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.
To leave the ACE program, complete the Opt-Out form. This will return your electricity supply to Eversource Basic Service on the next available meter read.
Questions & Support
If you have questions about your participation, contact the electricity supplier, Direct Energy Services, at (866) 968-8065 Monday to Friday, 9am to 5pm or by email at aggregationsupport@directenergy.com.
Comments & Suggestions
Comments and suggestions about the program, please submit the contact form below.